Service Marketplace
BOYU's faucets, shower fixtures, and smart toilets are widely utilized in both residential and commercial settings. Our primary sales markets encompass North America, South America, Europe, and the five Central Asian nations.
Our Services
We offer comprehensive OEM/ODM services. With a minimum order quantity of just 5 units, we can provide a quotation in as little as 6 hours. We manufacture products—including the production of prototypes—precisely according to customer drawings or samples. Furthermore, we provide extensive after-sales support; our dedicated professional team handles all post-purchase inquiries and issues, ensuring that our customers are completely free of any concerns. This unwavering confidence is the hallmark of a direct-source manufacturer.
FAQ
Are you a trading company or a manufacturer?
Wenzhou BOYU Sanitary Ware Co., Ltd. is a professional manufacturer of faucets, shower equipment, and bathroom accessories.
How many production lines in your factory?
Equipped with four production and assembly lines.
How long is the warranty period for your products?
We offer a five-year quality guarantee. Should you discover any quality issues upon receipt of the goods during the warranty period, please provide photographs or videos to illustrate the specific nature of the problem. If it is determined that the quality issue stems from our manufacturing process, we will provide replacement parts free of charge; in the event that the product cannot be repaired, we will provide a brand-new replacement product as compensation. This fully demonstrates our commitment and professional integrity.
How long is your delivery time?
Upon receipt of the deposit: Sample Orders: Within 5–10 days; 20-foot Container: Approx. 25–40 days; 40HQ Container: Approx. 30–50 days.
What is your MOQ?
Minimum Order Quantity (MOQ): 100 units for faucets, 100 sets for shower systems, and 50 units for toilets. The quantities listed above apply to standard configurations; for fully customized surface finishes or OEM packaging, the MOQ typically ranges from 200 to 500 units. Please contact us to obtain a specific quotation based on your projected order volume.
Do you provide sample? Free or charge?
Certainly. We can provide you with samples of all our products. The associated sample fees and shipping costs will be borne by you. If you subsequently place a formal bulk order with a total value reaching or exceeding $5,000, we will refund the sample fees.
If OEM is acceptable?
We provide professional OEM and ODM services, and we can custom-tailor products to meet your specific requirements.
Is your company able to design packaging based on market planning?
We can package the products according to your design, and the packaging can include your logo.
What are your payment terms and payment methods?
Payment Terms: T/T (30% deposit in advance, 70% balance paid prior to shipment); additionally, L/C, D/P, Western Union, and PayPal are accepted depending on the specific circumstances.
May I visit your company?
We warmly welcome you to visit our sales department, factory, and showroom located in Longwan District, Wenzhou City, Zhejiang Province. We are a 30-minute drive from Wenzhou Airport, and we are happy to provide pickup services.
What is the packaging method?
Typically, we use white or kraft paper inner boxes. If you require logo printing or have any other specific requests, please let us know.
May I place a small trial order first to test the quality?
For new customers, we offer a special discount on their initial trial order and support small-batch ordering.
What is your factory's production capacity?
We possess a comprehensive supply chain and standardized processing workflows, with a daily production capacity of 5,000 units and a monthly capacity of 80,000 units.
How does your factory control product quality?
Our products strictly adhere to ISO 9001 standards, encompassing every stage from incoming raw material inspection and in-process quality control to final product quality assessment. We maintain rigorous control over product quality throughout the entire process, in full compliance with ISO 9001 standards.
May I ask which port your company primarily ships from for sea freight?
Ningbo Port and Shanghai Port
What materials are used as raw materials for your factory's products?
We primarily utilize brass, lead-free brass, and 304 stainless steel; additionally, we can manufacture using specific materials based on your specific requirements.
We export to over 60 countries worldwide.
We have a dedicated export team committed to assisting you with various export customs clearance issues and guiding you through the necessary certifications and customs declaration documentation. We provide all necessary export documents, including commercial invoices, packing lists, certificates of origin, and test reports.
What products does your factory manufacture?
We manufacture faucets—specifically kitchen faucets, basin faucets, bathtub faucets, concealed faucets, and shower systems—as well as bathroom accessories.
What shipping methods do you offer?
We offer a variety of shipping options: EXW (Ex Works), FOB sea freight, air freight services for urgent orders, and express courier services (DHL, FedEx, UPS) for samples. For most countries, we can also arrange door-to-door delivery services (DDP sea freight).
Could you design a brand-new faucet?
Certainly. We have a professional design team capable of creating entirely new, custom-tailored faucet designs based on your specific requirements. Our 3D model development process encompasses various stages, including 3D modeling, prototyping, engineering validation, and production mold development. Typically, the entire development cycle takes approximately 50 to 80 days, with a Minimum Order Quantity (MOQ) of 5,000 units; however, specific details may be subject to adjustment depending on the complexity of the design.
How durable is the surface finish? Has it passed the salt spray test?
Our surface treatment process ensures a uniform and consistent surface finish.
This process has successfully passed a 200-hour neutral salt spray test and guarantees that absolutely no peeling or discoloration will occur.
1.Can we add our brand logo to the faucets?
Certainly. We offer a variety of brand customization options, including laser engraving on the faucet body, logo embossing on the handle, and the application of brand stickers.
For comprehensive OEM projects, we also provide custom packaging design services that seamlessly integrate your brand image, color scheme, and product information.
The Minimum Order Quantity (MOQ) for logo customization is 200 units.
What customized services do you offer?
Surface Finishes: Chrome plating, brushed finish, black plating, brushed gold, etc.
Logo Customization: Laser engraving, silk screen printing, die-casting.
Packaging Customization: Color boxes, instruction manuals, hang tag design. Function Customization: Handle styles, water flow modes, size adjustments.
Our professional design team can provide tailored solutions based on your specific market requirements.
What is the Minimum Order Quantity (MOQ) for OEM/ODM orders?
In-stock Branded Products: 100 units per style.
Custom Designs/Modifications: 300 units per style. Sample Orders: We accept sample orders of 1 to 5 units for your quality evaluation.
We fully understand that different projects have varying requirements; therefore, we are flexible and willing to negotiate the Minimum Order Quantity (MOQ) based on your specific circumstances.
What is the typical delivery cycle for OEM/ODM orders?
Sample Orders: 7–10 business days.
Branded Stock Products: 20–25 days after deposit.
Custom Products (New Molds/Finishes): 35–45 days after sample approval.
Repeat Orders: 20–30 days.